PRIVACY POLICY

1. Introduction

This Privacy Policy describes how MANSARE (“we”, “our”, “us”) collects, uses, protects, and processes the personal data of users of the e-commerce website (the “Website”).

We are committed to protecting the privacy of our customers and visitors in accordance with applicable laws, including Canadian privacy legislation and, where applicable, the General Data Protection Regulation (GDPR) for customers located in the European Union.

2. Data Controller

Corporate Name: MANSARE
Ontario Corporation Number: 1001140527
Address: 1480 Ch Heatherington, Unit A, Ottawa, Ontario, K1V 6S1, Canada
Email: infor@mansare-store.com
Director / Legal Representative: LOIC MANSARE

3. Data Collected

We may collect the following categories of data:

3.1 Identification Data

  • First and last name
  • Postal address
  • Email address
  • Phone number

3.2 Order Data

  • Purchased products
  • Order history
  • Billing and shipping information

3.3 Payment Data

Payments are processed via secure payment service providers. We do not store full credit card details.

3.4 Browsing Data

  • IP address
  • Browser type
  • Pages visited
  • Cookie data

4. Purpose of Processing

Your data is used to:

  • Process and ship your orders
  • Manage customer service requests
  • Handle product warranties (including products from DJI)
  • Send marketing communications (with your consent)
  • Improve user experience
  • Comply with legal and tax obligations

5. Legal Basis for Processing

We process your data based on:

  • Performance of a contract (order processing)
  • Your consent (newsletter, cookies)
  • Legal obligations
  • Our legitimate interest (website security, fraud prevention)

6. Data Sharing

Your data may be shared with:

  • Secure payment providers
  • Shipping carriers
  • Our hosting provider GoDaddy
  • Technical partners necessary for the operation of the Website

We do not sell your personal data to third parties.

7. International Data Transfers

As our company is registered in Canada and certain service providers may be located in the United States or other countries, your data may be transferred outside your country of residence.

We ensure that such transfers comply with applicable legal requirements and include appropriate safeguards.

8. Data Retention

Personal data is retained:

  • For the time necessary to process orders
  • For the legally required accounting and tax retention periods
  • Until consent is withdrawn for marketing communications

9. Data Security

We implement appropriate technical and organizational measures to protect your data against:

  • Unauthorized access
  • Loss
  • Alteration
  • Unauthorized disclosure

10. Your Rights

In accordance with applicable laws, you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to object
  • Right to restriction of processing
  • Right to data portability (where applicable)

To exercise your rights, please contact us at:
infor@mansare-store.com

11. Cookies

The Website uses cookies to:

  • Ensure proper functionality
  • Measure website traffic
  • Improve user experience

You may configure your browser settings to refuse all or part of the cookies.

12. Changes to this Policy

We reserve the right to modify this Privacy Policy at any time to comply with legal or technical developments.

The version in force is the one published on the Website at the time of consultation.